Booking Policies

PAYMENT POLICY

Full payment is taken at the time of booking.  Any damage or removal of camp property by you or your guests during your stay may be charged against the card used for the booking.

CANCELLATION POLICY

The guest can cancel free of charge up to 24 hours before day of arrival. 
The guest will be charged the cost of the first night if they cancel within 24 hours before day of arrival.

CHILD POLICY

Children up to, and including, 4 years old stay for free. 
Children aged from 5 years old to 14 years old inclusive stay at our child rate.

CHECK-IN

Check in is between 2pm and 7pm (6pm in winter). 
Late check in is by arrangement only.

CHECK-OUT

Check out is by 10am unless previously arranged with management.

PETS

Dogs are allowed on our powered and non-powered sites, by prior arrangement with management.  There is a maximum of 2 dogs per site.  Dogs must be contained or restrained on a lead while in the park.Clean up after your dog. Pick up their waste and wrap before disposal in own or provided rubbish bins.
We do not allow pets in our cabin accommodation or in our camp facilities.
Cats are not allowed on the campsite under any circumstances. 

We reserve the right to refuse a reservation at any time from any person if we reasonably believe the person:

  • Is not the person named on the reservation.

  • Does not have valid identification.  Valid identification is a passport, driver’s license or NZ 18+ card.

  • Is not able to pay for any additional charges.

  • Has caused damage to the property of the South Brighton Holiday Park or other guests.

  • Is under the influence of alcohol or illegal drugs.

  • Has exhibited socially unacceptable behaviour while staying or attempting to access South Brighton Holiday Park.

  • Is younger than 18 years old and is not accompanied by a responsible person over 18 years of age.

  • Is concealing a dog or other unauthorised animal or is not disclosing all occupants when booking.

  • Has driven in the park at a dangerous speed and/or in a manner that endangers those staying at or visiting our Park.

We reserve the right to ask guests who display the following behaviour to leave:

  • Antisocial behaviour - including using inappropriate language to guests or management and the misuse of alcohol or drugs.

  • Damage to property owned by South Brighton Holiday Park or our guests.

  • Driving at a speed over 10 km/h and/or in a manner that endangers those staying at or visiting our park.

  • Is not adhering to the South Brighton Holiday Park Rules / Conditions of Occupancy as supplied on check in.